Your Personal
Nutrition Coach
for South Indian Food

Effective Date: 23 May 2026  |  Last Updated: 23 May 2026

Udalfit ("we", "our", or "us") operates the Udalfit mobile application and website at udalfit.com. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

• Account data: Name, email address, phone number provided at sign-up via Firebase Authentication.
• Health & profile data: Age, weight, height, activity level, health conditions (PCOS, diabetes, thyroid, etc.), menstrual cycle data, pregnancy status — provided voluntarily during onboarding.
• Meal data: Photos and food logs you submit for AI scanning and macro tracking.
• Chat data: Messages exchanged with your AI coach Raghu.
• Usage data: App interactions, session logs, device type, OS version.
• Payment data: Subscription transactions processed via Razorpay. We do not store card numbers — Razorpay handles PCI-DSS compliance.

2. How We Use Your Data

• Provide personalised nutrition coaching and macro tracking.
• Power the Raghu AI coach responses.
• Process subscription payments and manage your plan.
• Improve our AI models and app features.
• Send you in-app notifications, streak reminders, and goal updates.
• Comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with:

• Firebase (Google): Authentication and cloud storage.
• Razorpay: Payment processing.
• AI inference providers: Anonymised meal scan data to power food detection models.
• Legal authorities: When required by law or court order.

4. Health Data

Health and medical data you provide is sensitive. We store it encrypted at rest. We use it solely to personalise your coaching experience and never share it with advertisers or third-party marketers.

5. Data Retention

Your data is retained as long as your account is active. You may request deletion at any time by emailing support@udalfit.com. We will delete your data within 30 days of verified request.

6. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for health data processing at any time.
• Request a copy of your data (data portability).
• Lodge a complaint with the relevant data protection authority.

7. Security

All API communications use HTTPS/TLS. Authentication uses JWT tokens and Firebase ID tokens. Passwords are never stored in plain text. We conduct regular security reviews.

8. Children's Privacy

Udalfit is not intended for users under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with a revised effective date. Continued use of the app after changes constitutes acceptance.

10. Contact Us

For privacy-related queries:
📧 support@udalfit.com
🌐 udalfit.com

Effective Date: 23 May 2026  |  Last Updated: 23 May 2026

By downloading, installing, or using the Udalfit app or visiting udalfit.com, you agree to these Terms of Service. If you do not agree, do not use the app.

1. About Udalfit

Udalfit is an AI-powered nutrition and fitness coaching application. Our AI coach Raghu provides personalised guidance based on the information you provide. Udalfit is not a medical service and does not provide medical advice. Always consult a qualified healthcare professional for medical decisions.

2. Eligibility

• You must be at least 13 years old to use Udalfit.
• You must provide accurate information during registration.
• One account per person. Sharing accounts is prohibited.

3. Subscriptions & Payments

• Paid plans (Smart Scan ₹299, Guided Plan ₹499, Total Transformation ₹999) are billed monthly via Razorpay.
• Subscriptions renew automatically unless cancelled before the billing date.
• You can cancel anytime from within the app. Access continues until end of the current billing period.
• Refunds are available within 7 days of first purchase if you have not used more than 3 paid sessions or scans.

4. Acceptable Use

You agree not to:

• Use the app for any unlawful purpose.
• Attempt to reverse-engineer, scrape, or hack any part of the service.
• Upload offensive, harmful, or misleading content.
• Misrepresent your health data to manipulate AI recommendations.
• Resell or share access to your account.

5. AI Coaching Disclaimer

Raghu's responses are generated by AI and are for informational and motivational purposes only. They do not constitute medical, dietitian, or clinical nutrition advice. Udalfit bears no responsibility for health outcomes resulting from following AI recommendations without professional consultation.

6. Zoom Consultations

Zoom sessions available on Guided Plan and Total Transformation are conducted by independent nutrition coaches. Udalfit facilitates booking but is not liable for the advice given by third-party consultants.

7. Intellectual Property

All content, branding, AI models, and software in Udalfit are owned by or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Udalfit shall not be liable for any indirect, incidental, or consequential damages arising from use of the app, including health outcomes, data loss, or service interruptions.

9. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time from the app settings or by emailing support.

10. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Tamil Nadu, India.

11. Contact

Questions about these terms:
📧 support@udalfit.com
🌐 udalfit.com